All sales by Lawrence Hardware Inc. of the items in this catalogue and price book are made in accordance with these standard terms and conditions. All prices are per unit (each) unless otherwise specified and do not include sales or local taxes.
Prices: Orders are acknowledged with the understanding that they will be invoiced at prices in effect at the time of shipment. Except in cases where firm prices have been quoted on contract orders. All prices are subject to change without prior notice.
Terms: Net 30 days. Late charge of 1.5% per month on past due accounts.
Minimum Invoice: No order will be processed for less than $50.00 net plus shipping charges.
Freight Policies: All goods are shipped Freight on Board (F.O.B.) Lawrence Warehouse. Full freight will be allowed on all orders equal or greater than $2500.00 Net within the continental United States and Canada excluding Hawaii and Alaska. Carrier to be selected by Lawrence Hardware Inc. Air Freight and other requested shipments are at the expense of the consignee or customer. Cash on Delivery (C.O.D.) freight charges are to be paid by consignee or customer.
Return Goods: Return goods will not be accepted without prior approval and a Return Goods Authorization (R.G.A.) issued by the Customer Service department. Merchandise must be packaged properly in original cartons and not be modified or installed. Full credit or replacement will be made at the option of the company if goods were shipped in error or defective in material or workmanship. Other authorized goods to be returned for credit will be charged 35% of the net invoice amount. Cash refunds will not be issued. Merchandise may not be returned after 6 months from date of shipment and special order merchandise are not returnable.
Cancellation: Cancellation of orders for standard stock merchandise will be accepted only if made in writing and received one week prior to the scheduled ship date. Special or custom orders for non stock material may not be cancelled.
Claims: Please notify us promptly of any discrepancy in shipments or invoicing. All claims to be reported to us within one week after receipt of merchandise. Claims reports shall include purchase order number and invoice number. No claim for damage, shortage, or loss in transit will be accepted unless notice in writing is given to the carrier and to us within 10 days of receipt of goods.
Back Charges: Lawrence Hardware Inc. is not responsible for, does not authorize and will not accept charges for the cost of labour, or material incurred by anyone for installation, repair, service, or replacement to any product of our manufacture unless specifically authorized by an officer of this company.
Limited Warranty: Lawrence Hardware Inc. warrants that its products sold under the “Lawrence Hardware” trade name in the United States of America are free from defects in workmanship and materials under normal use and service.
This warranty does not cover defects or damage arising from improper installation, lack of or improper maintenance, improper storage, shipping and handling, corrosion, erosion, ordinary wear and tear, misuse, abuse, accident, unauthorized service, or used with unauthorized non-Lawrence Hardware products or parts.
This warranty is void if any modification is made to the warranty product, regardless of whether the modification causes or contributes to the alleged defect. All modifications are made at the risk of the party making the modification. The only liability of Lawrence Hardware Inc. in tort or contract whether under this warranty or otherwise, shall be limited to the repair or replacement of any product or component part which shall prove defective as covered by this warranty within the stated time period listed below, after delivery to the original purchaser.
Mon - Thur: 8:30am to 5:00pm
Fri: 8:30am to 1:00pm
Mon - Thur: 7:00am to 4:00 pm
Fri: 7:00am to 1:00pm
Shipping & pickup can be arranged based on these hours.